ZMOT Image

The Most Important Part of Your Digital Marketing Strategy

Contact Us

Try our eBrand Dashboard Free

Capitalizing on the Zero Moment of Truth has never been more important for your business, and we have made it easier than ever before.

Contact Information

Strategy Session Inquiry

Thank you! Your message has been received!
Oops! Something went wrong while submitting the message.

What is the Zero Moment of Truth?

The Zero Moment of Truth is basically painting a picture or telling a story on why you are the best Chiropractor for prospective clients.  You are building up a character that needs to look more impressive, the most kind, more professional, more whatever it is that sells your service or product in a better way than they other guy.  
I split digital marketing up into 2 camps.


This is what you see some marketing "gurus" on YouTube claim is their claim is the "secret to digital marketing". This can be summed up as the actions taken to get ATTENTION.  Gary Vee talks about this, attention as a commodity, but that's not the end of the story.  That is only one part of the equation, because you have the second camp.


This is the all important why that influences the buying decision.  In 2020 especially(we have seen statistical increases in this since the inception of the internet), we see how  access to information at our fingertips naturally changes how people make buying decisions.  ZMOT is wallets. Before the internet, there was a traditional 3 step model of marketing.  

Traditional 3-step model of Marketing (Pre Internet)
Traditional 3-step model of Marketing (Pre Internet)

This held true for generations of marketers.  The consumer sees a tv commercial for a product or service at just the time they needed it, they go to the business and buy the product or service, then evaluate their experience by the value they derived from their purchase.  

The advent and development of the internet, and the massive increase in information accessible to consumers, has radically altered this model. Some of the most successful companies in our world today have taken advantage of this change in some way.  
- Amazon sell products with hundreds of reviews and star ratings.
- Netflix provides top 10 lists and star ratings.
- Yelp, Google Maps and Apple really thrive on presenting consumers with information from others that alters what the next consumer will do with their money.

The NEW Marketing Model

The Zero Moment of Truth is an additional step in the dropped right into the traditional marketing model between stimulus and shelf.  Marketing has become more complicated when eyes alone don't mean customers. That's basically what specialize in, turning eyes to wallets at a higher percentage and with more reliability.

Modern Marketing Model influenced by the Internet
Modern Marketing Model influenced by the Internet

My name is Paul Mackiewicz, and I have been providing digital marketing services for medical professionals and attorneys for nearly a decade. In my experience, I have seen time and time again, companies wasting money on paid advertising when the overall impression prospective clients see is unimpressive and incongruent with the experience in house.

#Smart is designed to be the missing component for businesses who are ready to ditch the dumb old ways of marketing, and start being strategic and more importantly, efficient in their digital marketing efforts. We run monthly webinars with free information on how to capitalize on how prospective clients are making buying decisions today, and on how your practice can capitalize on it.

6 Reasons Your Local Business Listings Need to Be Accurate

Here are 6 reasons why your local business listings need to be accurate and updated.

September 16, 2020

Martin Luther King style Review Responses

Lessons Business Owners can learn from how MLK lived his life.

September 16, 2020

How to set up an online store

Using WooCommerce to build your eCommerce store online.

November 11, 2020

How to Respond to Negative Reviews

How you respond to a negative review impacts not only the reviewer but all the sets of eyes that come afterward.

November 11, 2020

How to Engage Your Audience Through Social Media

Is your social media falling flat? Don’t sweat it; many hours have gone into perfecting the use of this not-so-secret weapon.

September 16, 2020

3 SEO Tips to Improve Your Keyword Research

Have you heard that improving your SEO will help you get found online more easily?

November 11, 2020