#Smart eBrand Management

Everything included in DIY eBrand Manager.

Review Request

Get more reviews for your business and build your reputation online with managed Review Requests

Online reviews are one of the best ways to keep track of customer experiences and impressions. But even if a business has a good relationship with its customers, it takes time to build a strong base of online reviews without help.

This service is ideal for businesses who self-generate their own weekly or monthly lists of customer contact information. Working with a marketing strategist, your business can submit lists up to 4 times a month to request reviews through Customer Voice.

Requires active Customer Voice App, sold separately. English only.

Generate more reviews from your weekly or monthly self-generated lists to build your online reputation and boost your star rating.

You can send out bulk emails to request reviews up to 4 times a month.

Marketing services will work with you to manage which 3rd party review sites receive positive reviews.

Protect your SEO standings and online credibility with the ability to address negative feedback before it goes live.

Review Response

Stay on top of your online reviews with managed Review Responses.

The web is full of people talking about your business. But not every business owner has the time to keep track of their reputation online—let alone respond to every review they get. Our marketing strategists will respond to all negative and positive reviews on behalf of your business. Includes weekly monitoring of each time your business is mentioned online.

Requires active Reputation Management App, sold separately. Pricing subject to change for high volume clients on a case by case basis. English only.

Influence page rank up to 10%

Increase website visits up to 25%

Showcase success with positive reviews

Gain the trust of prospects with real feedback

Increase revenue!

Social Posts: 2X per week

Boost brand awareness and generate buzz with weekly social posting!

People follow their favorite companies on social media to discover entertaining content, give feedback, and get a first look at new products/services. With your help, our team will keep your followers engaged with regular social posts to grow your audience and build brand loyalty.

Our team of strategists will build a calendar consisting of two posts per week one month in advance of posting in order to outline the content of the posts and publish dates. When developing content, we balance marketing posts — such as specials, or products and services you offer — with interesting content found online. This service includes a page build for Facebook and Twitter, as well as a monthly call where you provide content direction.

Where we post:

  • Facebook
  • Twitter
  • LinkedIn

Posting to Google My Business or Instagram is not included. Instagram is available as an add-on to this service.

Increase brand awareness; enjoy a steady stream of content with two professionally written posts each week to your business’s Facebook, Twitter and LinkedIn profiles.

Generate higher converting leads; posts to social media profiles can generate buzz among your best customers, which results in more people seeing your message.

Build relationships with your customers. Social posts can deliver important messaging that’s unique to the platform.

Increase website traffic and search ranking.

Instagram Posts: 2X per week

Two custom posts per week published on your Instagram channel.check_circleOur Digital Agency will work with you to post engaging content to your Instagram account so that you can boost your brand’s image and grow your following!

Create an enhanced social media presence for your business; reach a more targeted and engaged audience.

Build your brand and reputation in your industry.

Develop trust between you and your customers.

Social Page Building

A solid social media presence can help your business engage with customers. With this service, we can build 1 social media profile for your company. Available for Facebook, Instagram, and LinkedIn.

This service can be activated multiple times if you need more than 1 social media profile.

What's included:

Facebook Business page:

  • Claiming of the Facebook page
  • Update user photo & cover photo (if provided)
  • Business description
  • Add business owner as an admin / owner of page

Instagram Business profile:

  • Creation of an Instagram account
  • Addition of a profile picture
  • Edit & update business information: website, biography, and phone number
  • Conversion of the account to a business account (business.instagram.com)
  • Connect the Instagram account to the corresponding Facebook Business page (if applicable)
  • Live walkthrough of how to access the iOS or Android app
  • Walkthrough on how to manage the Instagram account going forward
  • Post 5 images - with filters, hashtags, and description
  • Follow 20 local accounts, either chosen by you or recommended by us

LinkedIn Company page:

  • Provide the client with insight in creating a LinkedIn Company page and outline steps required to create a page
  • Claiming and set up a LinkedIn Company page
  • Add a business description, website, industry keyword, and company size
  • Add the business's address and contact information

Expand your social media presence with a professionally built page.

Engage with your customers on the world's most popular social networks.

Use your new social media channels to promote your products and services.

Yelp Enhanced Business Listing

An upgraded business page on Yelp is known as an Enhanced Profile. You can consider it a makeover for your Yelp page. The true benefit of an Enhanced Profile is increased conversion. In other words, more people that come to your page are likely to interact with (and ultimately choose) your business. Businesses with an Enhanced Profile see a 38% increase in leads on average.* Ultimately, it’s great if people find you and of course, discovery is important. However, once they find you, you’ll want your page to showcase the very best your business offers and help you stand out. Doing so will keep customers and clients on your page and help convert them into paid transactions.

An Enhanced Profile helps with business branding. It’s made up of three components which can all be purchased a la carte. Below is a breakdown of each specific upgrade:

Photo And Video Customization

Remove Competitor Ads

Call To Action Button

Google My Business (GMB) Listing

Getting your business listed on as many sites as possible is key to solidify your online presence. Our team of experts in listings management can claim and manage your Google My Business to help your business get found by more people.

According to Google, 70% of online customers buy from a business they find online. When customers look up a business on Google, they expect to find accurate information and beautiful images. This service is just perfect for that!

What's included?
  • 1 free Google My Business claim
  • Listing setup (profile and cover images, hours of operation, and categories)
  • Monthly NAP data verification (Name, Address, and Phone)
  • 1 Google My Business post every month
  • Upload photos provided by you

The average Google listing that has been well-maintained with Google My Business gets 5X more views than listings which haven’t been claimed by their owners.

Customers are 2.7x more likely to consider a business reputable if they see a complete listing on Google Search and Maps.

Consumers are 38% more likely to visit and 29% more likely to consider purchasing from businesses with more complete listing information.

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