How to Answer your Online Reviews
There is no more import part of managing your online presence than displaying your dedication to customer feedback!
I’m originally from Medan, Indonesia, but I have lived in the United States since 2010. My passion for business development really hit me at the Central Valley Emerging Leaders Summit at CSU Fresno. That inspired me to get into the Marketing Program at the California State University of Fresno where I received my Bachelor’s Degree. I completed the MBA Program at Fresno Pacific University after that. I realized how much I enjoyed teaching others as a Tutoring Consultant and learned how the business world worked as a Marketing Research Analyst at the Central Valley Business Incubator (CVBI). Professionally, I have served as a Marketing Director for a Property Investment Firm, a Quantitative Analyst for an Insurance Company, and a Senior Account Manager for a Digital Advertising Company. I’m a strong believer in open communication, diligent work ethic, and a positive attitude, and you will see it in our conversations. Outside of my professional career, I enjoy Japanese food, watching movies, hiking, badminton, anime and an adventurous road-trip. I can’t wait to hear more about your business!
Here are 6 reasons why your local business listings need to be accurate and updated.
Finding and fixing any SEO optimization issues you discover along the way is also crucial, as is recording your progress to ensure you’re not missing any vital pieces to the local SEO puzzle.
Most businesses are aware that they should monitor social media for mentions related to their brand, products, services, competitors and industry.
Successful digital advertising plucks viewers’ heartstrings and entices with humor. It takes you on an emotional roller coaster by conjuring up feelings of forgotten memories and nostalgia.
300 million—the number of people on Instagram every single day. Businesses are taking advantage of Instagram by using it as a resource to gain popularity and increase their customer base. In fact, top brands like Nike and National Geographic have over 60 million Instagram followers!
We’ve compiled five easy tips that businesses can use to climb search rankings with speed. We aren’t saying that you’ll appear at the top of the search results in a couple days, but we do guarantee that using these tips will help a business climb search rankings on all major search engines over time.
Digital advertising is the process of using internet technology to deliver promotional advertising to consumers. Digital advertising encompasses promotional ads and messages that are delivered through social media, email, search engine ads, mobile banner ads, affiliate programs and website display ads.
A strong social media presence is one of the best ways to be heard, and businesses are no exception to this rule. Forget the doorstep; there’s a whole world of potential customers and fans at your fingertips who are actively looking for brands that they can identify and engage with on a personal level.
If you are looking to achieve tangible marketing results, like capturing leads and driving revenue, my money is on newsfeed ads. If you want to really capture leads through Facebook paid to advertise however, I suggest using Facebook lead ads.
Businesses are always looking for new ways to make a name for themselves and an excellent customer service experience is one of those ways in which a business can afford to get a great reputation in. Competition is almost always growing in any industry and new strategies and actions must be implemented to keep up with the constant flux.
So, you’ve got your Facebook Business page setup and you’re posting regularly. You’ve even got some likes and shares. That’s great! But why stop there? With over 1.79 billion users active on the platform every day, there’s a lot of real estates to cover, and your content can only reach so far without a little help. That’s where Facebook Paid Ads to come into play.
You know why SEO is important for the success of a website and your business overall. Being found in search is one of the best ways to find new customers when they’re seeking out your products or services. While SEO is increasingly important, maintaining rankings and working to constantly push out competitors is an arduous process. If you don’t have time to stay up-to-date on Google’s algorithm changes, cleaning up metadata, keyword research and link building, consider outsourcing to someone who has this as their main focus.
In the blog, U.S. Ranking, % U.S. Traffic, and Average Monthly U.S. Traffic (unique visitors) data are sourced from Alexa. Businesses should strive to get business reviews on business review websites that are going concerns, review sites that people know about (and go to), and that are relatively friction-less (sites consumers have log ins or can go in easy to leave a review).
At the end of the day, people can tell that if your business is grooming your reviews if all of your reviews are too positive. From a consumer’s perspective, it is better to see a business with a mix of reviews, mostly positive but with some negatives as well.